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24-Hour Response Mechanism
Initiate service processes at the highest speed to provide solutions and resolve user issues.
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Regular Remote Maintenance
Gain real-time insights into system operation and usage to ensure the system maintains its optimal operating state.
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Regular Customer Follow-ups
Listen attentively to feedback and promptly understand user suggestions and requirements.
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Regular Customer Satisfaction Surveys
Conduct satisfaction surveys every three months to understand the level of user satisfaction with the system.
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Customer Profile Management
Establish a complete profile for every user and provide continuous tracking and management.
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Software Updates & Maintenance
Communicate with users in a planned manner to perform system software upgrades, ensuring overall system performance and functionality.
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Contact us for professional solutions
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Tel： +86-0755-8888 6666

Email： info@smartenelectric.com

Address： 2nd Floor, Sogood Science Park, Sanwei Community, Hangcheng Street, Bao'an District, Shenzhen, Guangdong, 518000, PRC

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